All Vender's products are covered with a 60 day return to Vendor warranty for the original purchaser. This warranty does not cover cosmetics such as discoloring and minor cracks, or problems due to software that is improperly installed or defective. All sales are final subject to warranty provisions. At The Auction Depot Limited TM's discretion they will replace, or repair or refund your purchase within 60 days from delivery. The customer is responsible to notifiy us and request a Return of Merchandise (R of M) and to pay for return freight charges. The vender will pay for shipping back to the customer provided that a defect exists. You are encouraged to contact us by email at The Auction Depot Limited TM to clarify your warranty concerns. Please allow 14 days to resolve your warranty issue.
Products that are not found to be defective will be returned with an additional charge for service inspection and shipping.
For your convenience, we have set up the customer service department to respond by email. When contacting us or the Vendor please include as much detail as possible so that we can respond quickly. The important details about your bid will be found on any email that we have sent to you during the bidding process. The minimum that we need is your name.
If you have questions about your purchases or bids, please contact us via The Auction Depot Limited TM.